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Winnie is very helpful and personable in her service, and goes the extra mile to fulfill a request when she is able to. All the plants I’ve purchased from Pine.SG come in very good and healthy condition.
First time buying from Pine Sg and was so happy to receive such a beautiful, bushy and healthy plant with a new leaf growing out. A very pleasant experience and prompt advice was given when I had some inquiries.
It’s been really a pleasant experience buying our first house plants in our new home. Seller is patient with my many questions, even after the plants have arrived. Prices are very reasonable as well. Gonna get more!
i’ve purchased from winnie thrice now, and every experience has been pleasant! very receptive and helpful with any questions, and their plants arrive safely packaged. you can trust them with healthy plants delivered, and i would gladly purchase from pine sg again : )
Gorgeous chilli padi plant and so afforable. Will definitely buy more again!
Bought 2 plants which came promptly at the requested delivery time and were beautiful. Love the variety of plants to choose from and the customer service too, was awesome! Recommend!
Bought a few plants from my first visit and I have been going back to purchase more from PINE SG. Winnie is extremely friendly and patient and she takes the time to understand your needs. She would not hesitate to give you advice and tips on how to care for the plant. Every purchase has been a joy and I would highly recommend PINE SG!
I had a very enjoyable time and experience with Winnie. It is more like an casual meet-up than a purchasing one. Totally recommend and would purchase again!
Second purchase and more from Pine! I love the amount of varieties of plants/pots available and the flexibility to choose “naked” or with pots! Winnie was very helpful and patient with all my queries when I’ve doubts
First purchase with Pine SG and I really like their product varieties and concepts. Got an item for gifting as I liked the convenience and idea of the ceramic vase with dried flowers - more lasting and the piece goes well with home design aesthetics too. Winnie was friendly and prompt in updating the delivery status, thanks alot! Of course, my friend loved the piece too!
Just purchased my first two plants from Pine and they look absolutely beautiful, both plant and planter. I’ve been eyeing their plants ever since I chanced upon their Instagram a couple of months back and am not in the least disappointed. Winne is absolutely lovely to speak with — thank you so much for the plastic saucers to hold my plants in before the ones I ordered arrive. Delivery was super quick too, they came within 2 days of my order. Definitely coming back for more plants
Pine is run by Winnie, who is the most sincere, kind and patient seller I've ever interacted with. I contacted her regarding a customisation request and she painstakingly entertained my questions and late replies for 4 weeks. The product is of good quality and very cute! Their website is informative and easy to navigate. Will definitely go back to Pine whenever I want more plants - they have such a wide variety too!
Executive summary: Winnie is amazing and the my experience with pine sg was so good. Now the long version of how I found pine SG and why. My sister decided to surprise me with a plant from Ferns n Petals (fnp.sg) for xmas. It was supposed to be an aglaonema in a glass planter but when the plant came it looked completely different to the picture (I was told it is a calathea which I am not sure whether is the same as a aglaonema ...) and it came in a plastic planter - basically nothing like what it looked like on the website. Furthermore she was charged $60 SGD even though the website price was $35 (I subsequently found the exact calathea at a flower shop for $12). We emailed fnp to complain and of course no response (even after I called them). Anyway given that the plant was a present from my sister I decided to give it a nice planter and repot it. I came across pine sg and the website was so much better and more professional than fnp. I emailed Winnie saying that I only needed a planter and told her which one I wanted. She was so helpful and quick to respond. We organised the sale through whatsapp and paynow and the experience was so good dealing with her that I ended up getting potting mix and a watering bottle also. Winnie was so nice and found out from the courier when they are likely to be in my area and gave me a 2 hour delivery window. The delivery person came and it was so nicely packaged. The planter was in a bubble casing and everything was in a nice paper bag (unlike fnp who handed me the plant just in the plastic pot). My sister had a look at the website and there are a lot of attractive plants and planters there. If not for my lack of faith in keeping plants alive and the small size of my apartment I would have definitely gotten a few more plants from Winnie. If I ever need any gardening stuff or plants I will definitely go for pine SG again. Thank you so much Winnie!!!!
I have been getting my plants from Winnie. She is super friendly and helpful. Excellent customer service. The plants are gorgeous and healthy. Love the unique pots too!
Healthy and special plants, uniquely designed pots, and good customer service too. Highly recommended
Seller is patience in answering to all my questions. Plants were sent to me in good condition and very nice wrapping. Smaller plants came in a nice paperbag as well. Will buy from Pine SG again.
Many thanks to Winnie for being so helpful throughout the purchase process! She so kindly updated me that one of my choices was going into dormancy and offering a perfect alternative instead - thank you so much! Would definitely buy more from Pine for my friends as well!
Got the prettiest plants and succulents here! Really nice speaking to Winnie who’s so patient and knowledgeable. Truly a nice plant shopping experience!
As an accidental plant enthusiast (like many), after having explored quite a few sellers for plants/planters online with some expensive lessons learnt. I stumbled upon Pine Sg, they provided me with one of the most pleasant online shopping experience. Winnie was there every step of the way, sending photos of exact plant I was purchasing, recommending planters to pair with, repotting with appropriate potting medium and delivering to your doorstep at the time of your convenience. She literally tailored her customer experience to suit your personal needs. Happy with the healthy plants with quality and affordable planters. Thank you Winnie, looking forward to shopping with Pine Sg again.
Amazing experience with Pine SG. Ordered at 8pm Thursday got the plants on Friday evening. Plants are in great condition protected by individual bubble air column wrap. Great for gifting as well, love the fact that you get the plant in nice planters. Will defiantly buy from them again. Thanks Winnie!
Ordering with Pine was easy and fuss free. They have a great selection of products and when I wanted something slightly different, Winnie was great with her suggestions and prompt with her replies. Delivery was also easy. Would definitely recommend and order from them again : ) I ordered for the second time from Pine just recently and again the service was great! I asked for an order to be done within a week and Winnie was more than happy to oblige. It was delivered on time and i was kept updated throughout. The final result which was a gift for a friend was lovely!
Bought 2 large packs of succulent pot mix from Pine. Very neatly packed and very promptly delivered (+ A Sweet Bonus Xmas Greeting Card). Will definitely be buying again from pine!
Thank you PINE SG for your very dedicated and great service! I really appreciate that you go extra mile to help me get the beautiful African Violet so that I can present it to my mum-in-law for her birthday! Keep up the wonderful service and I do wish your business will continue to prosper!
Thank you Winnie for such a pretty set of assemble for the succulents! I’m completely enthralled when I look at it irl. I enjoyed the entire fuss free shopping experience, for sharing the tips my mum and I might be oblivious of as it is her first time taking care of succulents. The card was well prepared and my mum love it a lot, she’s really happy now. Looking forward for more creations from Pine and I might get one for myself soon.
Totally enjoying my purchases from Pine SG. Bought 2 plants from them. You know Pine SG takes very loving care of their plants when the first word on your mind was a “wow” - the instance you saw how green and luxurious the plants were when taken out of their packaging. The plants arrived looking very fresh, green and healthy. One of my plants was even budding! I am now looking forward to the buds blossoming into something more. Hope I can keep the plants looking as good as they are now. The pots that Pine SG selected also complemented the plants very nicely. The pots are contemporary modern, and totally suited to blend with indoor furnishing. Customer service and delivery were excellent. I will definitely buy from Pine SG again. Very happy with the energy and fresh vibe that the plants have brought to my place.
I made an order with Pine Sg about 5 days ago and they were extremely polite and respectful to customers like me who has almost 1001 questions. I was a little worried that it would not turn out to be as I would expect them to be. Unexpectedly it came way earlier than I anticipated and the moment I laid my eyes on my Succulents, my heart just melted! Thank you Pine Sg for making my work space a more beautiful yet calming area for me to work in. I’m loving it a little too much now!
The whole experience was awesome. Winnie has attended to my queries fast promptly that I have order, and even photo me my item that I have purchase. Delivery was prompt fast. I truly appreciate the effort.
Love her collection of chic & unique pots but went to her for help in styling greens for my existing jars & pot. Offered valuable gardening advice, patiently chose the right greens based on my preferences, placement locations (considering factors like lighting, humidity, etc.) and toxicity to my kitty boss. Will defo get more green babies from Pine.SG again and recommend her to my family & friends.
Bought plants online. Seller was kind and helpful!! Delivery was prompt and plants were received in perfect condition. Highly recommended!
I got 3 plants and planters from PINE SG and the order came really fast! Plants were well-packed for their journey and Winnie was really accommodating and helpful when I made requests/asked for tips. Lovin' both the plants and planters so so much hehe thank you! Can't wait to buy more!
Beautiful plants! They arrived the next day..super fast and prompt delivery! Looking forward to buying more plants
First time purchase from Pine. Smooth transaction and plants were delivered within the next working day. Both plants are healthy and planters are very good quality. I’ll be happy to repurchase from Pine.
I'm a noob gardener but really wanted to bring in some greenery in my new home. I found Pine SG and fell in love with a planter, but didn't know if it would fit into my home décor. I emailed the company with photos of my home interior on a whim, and to my pleasure, I got a reply and Winnie, the company's owner was patient and kind enough to put different plants in the planter so I didn't have to rely on my non-existent imagination. I ended up getting the planter, and another and both were personally delivered by Winnie within the same week. End to end, a wonderful experience. I'm typing this and admiring my new planters, and restraining myself from visiting Pine SG's website and doing more shopping!
Ordering with Pine was easy and fuss free. They have a great selection of products and when I wanted something slightly different, Winnie was great with her suggestions and prompt with her replies. Delivery was also easy. Would definitely recommend and order from them again
These guys are awesome. I’m in Australia and ordered three plants for a friend of mine in Singapore. These guys delivered it the next day, contacted her to arrange delivery, delivered them and gave her advice on how to care for them, and the plants and pots are freaking awesome. Super stoked, thank you so much!!
It's been a very pleasant experience getting a potted plant from Pine! Winnie is great with following up with queries/requests, and the pots & plants are beautiful! I now have a go-to place when I need to get anyone a housewarming gift (or any other suitable occasion, really)!
First purchase with Pine Sg and I can’t wait for my next one! Bought 3 succulent plants and so well delivered to my door step! would definitely recommend to my friends!
Winnie is very responsive, she replied my messages very promptly. She also would try to style the plant and send me photos to ask if I was ok with it. Anyway she has a wide range of Succulent plants. The planters are also as per photo and of good quality. Love it. Delivery wise, I chose delivery at a flat rate of $10, and Winnie delivered my purchase to me in a nice paper bag two days after my confirmed order and payment. Overall, a very pleasant experience. Suggest to whatsapp her to better understand about what she has on hands currently.
They kept me updated throughout the delivery process and even took pictures of the plants to show me before sending them, really appreciate the amazing service & the plants that came in great condition!
Great product and very friendly service. Experience was easy, from using the website through to receiving the goods at my door. Plants and planters were just as good as they looked on the website. Thank you, will shop again!
Love my first bedside plant, the leaves and pot looks so posh and its exactly what I wanted, fits the style of my room nicely. The best part is the price is very reasonable and Winnie is very responsive during the entire post checkout process till i receive the actual plant. This wont be my last purchase with them for sure.
Love the cute little potted succulents perfect for Xmas gift for my friends! They provide excellent service to make sure the pots are well secured considering the mode of transport for collection of plants. Would love to order again!
Highly recommend to buy your plant pots from Pine. They are very thorough and will definitely give a good recommendation according to your budget. Winnie especially very attentive to what I need and go above and beyond in delivering the pots as gifts!
Really love the beautiful pots that are specially made by the talented owner! With pretty plants that go well with the different pots 🙂 Very impressed with her plant care tips that helped me sustain my interest in keeping plants alive (previously plants used to all die under my care somehow). Looking forward to buy more plants from her in future to add on to my “collection”!
Every year end I get a massive headache deciding what to get for my friends and colleagues; things that must suit all ages and still be special. The usual gifts like chocolates, notebooks, pens, mugs, keychains, etc. have been over-gifted and under-utilised. Then I happened to hear about PINE and they had a promotion some months ago so I took advantage of the sale and placed an advance bulk order for Christmas. The lady boss is super friendly and thoughtful. She took time to understand my requirements and made sure I got my bulk order in time for Christmas. Thank you PINE!
♥️♥️♥️♥️♥️ the range of plants and planters they carry!!! The customer service is perfect and deliver is super fast too!!! Will definitely be buying more plants and stuff from you guys!!!!
Loved the plants that I bought from Pine.sg. They came healthy and beautiful. The owner, Winnie, was also super helpful with any follow up questions. Will definitely purchase again for sure!
Quick delivery and plants were very healthy. Winnie is highly responsive too. Recommend Pine SG!
Got my first plant from Pine! Winnie was very helpful and provided tips & guidance for caring for the pachira. She was very prompt with her replies, delivery was prompt as well! Will definitely be getting more plants from her.
The whole experience was awesome. Winnie has attended to my queries diligently, and even provided videos and instructions for first timer like me. Delivery was prompt during this trying time. I truly appreciate the effort.
The plants I ordered were so pretty and it arrived the next day! Super good service and even got a free air plant!